Shipping policy

Shipping Policy

Welcome to Royal Thrift Store! We are committed to delivering your thrifted fashion finds—from clothes and bags to shoes—safely and promptly across Pakistan. Please review our shipping policy below to understand how your orders are processed and delivered.


1. Order Processing Time

  • All orders are verified and processed within 1 to 2 business days.
  • Order processing and dispatch do not occur on Sundays or public holidays.
  • For Cash on Delivery (COD) orders, our customer support team may contact you via phone call or WhatsApp to confirm your order details before dispatch.

2. Shipping Rates & Delivery Timelines

We deliver nationwide across Pakistan using reliable courier partners.


Shipping Option

Estimated Delivery Time

Details

Standard Nationwide Shipping

4 to 7 Business Days

Applies to all major cities and rural areas across Pakistan.

Please note: Delivery times are estimates and may occasionally be delayed due to unforeseen weather conditions, courier disruptions, or public holidays.


3. Payment Methods

We offer convenient and secure payment options at checkout:


  • Cash on Delivery (COD): Pay in cash directly to the courier representative upon receiving your package.
  • Online Payment: Secure digital payments accepted via debit/credit card or bank transfer at checkout.

4. Order Tracking

Once your package has been dispatched, you will receive a confirmation message/email containing your courier tracking ID. You can use this ID on the courier partner’s website to track your shipment in real time.


5. Returns & Exchanges

We want you to love your pre-loved items! If you are not completely satisfied with your purchase, we offer a 7-Day Return Policy from the date of delivery.


  • Items must be in their original condition as received.
  • To initiate a return, please contact our support team within 7 days of receiving your package.
  • For complete terms and instructions on returns, please visit our Return & Refund Policy page.

6. Contact Us

If you have any questions or need assistance regarding your shipment, feel free to reach out to our team:


  • Store Name: Royal Thrift Store
  • Customer Support: [royalthriftpakistan@gmail.com / Phone Number 03102735156 / WhatsApp +923102735156]
  • Operating Hours: [10-7, e.g., Monday – Saturday, 10:00 AM – 7:00 PM]